CIOs have been tasked with the herculean feat of modernizing business operations while keeping the lights on. The COVID-19 pandemic brought this strikingly to light, as IT leaders beefed up collaboration capabilities to keep employees connected while introducing new digital services to satisfy customers.
How do you balance the work of running the business while transforming IT? Two Dell Digital execs recently shared how the company has managed this challenge: embracing a cloud operating model and organizing into product teams to carefully manage people, processes and technology.
This has enabled us to do something as precious as it is rare: Keep the lights on and modernize at the same time, a topic discussed at length in a recent interview with Silicon Angle at Dell Technologies World.